2018 Quality in Online Education Conference

Join Quality Matters Reviewers, educators, students, and administrators from New Mexico State University (Alamogordo, Carlsbad, Dona Ana, Grants, and Las Cruces) to share, learn and connect concerning quality in online education.  One can also gain insights on how Quality Matters supports meeting standards for accreditation and compliance when you attend the Quality in Online Education Conference, March 2, 2018, from 8:30-3:30 on the Las Cruces campus in Milton Hall.  Registration fee: $20 (includes hospitality and lunch)  Virtual attendance fee:  $10

Register to attend


AgendaEvent BaseDirectionsMilton HallVirtual Sessions

Friday, March 2, 2018 – Agenda

Time Event

Registration and Hospitality Table

Milton Hall 185H – Small Conference Room



Greg Fant, Associate Vice President and Deputy Provost
Susan Bussman, Director of Distance Education, NMSU-Las Cruces

Domenici Auditorim

VIRTUAL SESSION RECORDING – unavailable due to technical difficulties with the microphone


Break and Transition (move to Milton)

Hospitality Table Open in Milton Hall 185H – Small Conference Room


Session I

Milton Hall 50 Milton Hall 81  Milton 169  Milton 185J Milton Hall 85

Fostering Engagement and Maintaining Rigor in an Online General Education Science Course

Presenter: Nancy Chanover

This presentation will focus on the development of an online science class that satisfies the General Education requirements for a laboratory science.  We will discuss the structure of the course as well as the use of multiple online tools and assignment types for fostering student engagement.  We will discuss the process through which this course achieved the Quality Matters certification and the resultant impact on student achievement.

Presence in the Classroom

Presenters: Rob Klinger, Kim Lopez, Claire Forsmann, Sherrell Wheeler,Noel Romero, Karen May

What do the Department of Higher Education’s requirements for presence in the online classroom mean for faculty?  What were the consequences for other colleges who did not take the Department of Education’s requirements for presence in the online classroom seriously?  How can you improve presence in your online classroom?  From the Online Quality Assurance Team at the Alamogordo Campus, you will hear about ways to improve presence in your online classroom. They will also share the online delivery standards recently implemented at the Alamogordo campus to ensure consistent presence in all online.


Using Universal Design for Learning to improve online teaching and learning

Presenter: Gary Bond

This presentation will review Universal Design for Learning (UDL) and how utilizing UDL when designing learning environments will improve students learning opportunities.

Success for Your Students Starts Before the First Day of Class

Presenter: Kathy Achen

Although many institutions offer their learners Orientations to Online Learning, not all instructors offer an Orientation to their course. Both Orientations have purpose and benefit, but they accomplish different objectives. Providing a Course Orientation allows the learner to familiarize themselves with information and expectations that are critical to each course they are taking. Using the QM Rubric as a guide, an orientation can be developed to fit each of your classes that will enhance student comfort and performance while increasing student completion and success.

Student Success

Course Orientation Handout

Preparing for QM certification, It all starts with a good course map!

Presenter: Betsy Stringam

Preparing a course for QM certification can be an overwhelming and sometimes challenging process.  However, beginning the process with a good course map can make it easier to prepare for certification.  A good course map also helps reviewers to locate course elements and alignment, resulting in a smoother review. As a professor and certified Master reviewer, I have reviewed more than 20 courses of all sizes and shapes.  I will help you take the mystery out of creating a course map to get you on the right route as you prepare your course for QM certification.


Break and Transition

Hospitality Table Open in Milton Hall 185 – Small Conference Room


Session 2

Milton Hall 50 Milton Hall 81  Milton Hall 169  Milton Hall 185J

Quality Matters Program Certification

Presenter: Ali Ahmad

This presentation will demonstrate the purposes of QM Program Certification, paths, the different types of certification, and the differences between QM Course Certification and the QM Program Certification and the process of any program to be certified.

Making the Connection:  Help with Specific Review Standards 2.4 and 4.2

Presenters: Rob Klinger, Karen May, Claire Forsmann

Have you ever had students ask “Why do I have to do this?”  The purpose of SRSs 2.4 and 4.2 is to take the “why” away and to explain to students the relationship between the objectives and the course activities and instructional materials.  Come see how several online instructors have designed their courses to meet these essential QM Standards.


Interactions in an Online Course

Presenter: Miley Grandjean, Christina Schaub

The presenters will review the expectations of NMSU’s distance education policy for interactions in an online course. This will be tied to the Quality Matters Rubric Standard 5.2 which is a nationally recognized rubric for evaluating course design for online delivery. The participants will demonstrate and share ideas for promoting interactions using the Canvas Learning Management System as well as provide handouts with available Canvas tools and how these tools can be used for increasing interactions online. The presentation also has three activities that the audience will be participating in.

Making Collaborative Learning Work Online

Presenter: Kurt Depner

This session will take a best practices and hands-on approach towards this using Hangouts and other Google Apps, powerful learning tools for engaging students. I will also discuss how teachers can (and should) reduce their resistance to using smartphones in their classes and instead speak the language of our students, directing their interest to more. In turn, we can become more engaged with their digital native world. I encourage everyone to bring their smart device and/or laptop, get those creative juices flowing, and prepare yourself for an enlightening and entertaining presentation.


Break and Transition


Lunch & Quality Conversations

Pick up your lunch in Milton Hall 185 – Small Conference Room and join one of the following conversations.

Milton Hall 50 Milton Hall 81 Milton Hall 169 Milton Hall 185J

Online Teaching Potential Tool

Facilitators:  Krista MacDonald, Amy Collins, Maria Torres, & Miley Grandjean

All about Canvas

Facilitators:  Robbie Grant and Noel Romero

Communication in an Online Course

Facilitators: Sherrell Wheeler, Pam Titus, Megan Stoneking

Online Course Developer’s Guide

Facilitators: Sandy Johnson and Susie Bussmann



Break and Transition


Session 3

Milton Hall 50 Milton Hall 81  Milton Hall 169  Milton Hall 185J Milton Hall 185 Small Conference

Going Beyond Standard 8 (Accessibility and Usability)

Presenter: Gary Bond

As QM notes,” Meeting QM’s accessibility Standards does not guarantee or imply that specific country/federal/state/local accessibility regulations are met. Please consult with an accessibility specialist to ensure that all required accessibility regulations are met.” This presentation will discuss the legal ramifications of the Wichita State University resolution agreement with OCR and discuss how to go beyond meeting QM standards and focus on meeting legal standards.

Providing Feedback that Matters

Presenters: Sherrell Wheeler, Kim Lopez

Do students read the feedback you give?  What are some ways to persuade students to want to read instructor feedback and use it to improve?  Faculty members will share their tips on getting students to read feedback given.  A time will also be provided for attendees to share their ideas.


Using Quality Matters to infuse interaction and engagement:  Two instructional designer’s perspectives

Presenters: Susan Bontly,  Sparna Chatterjee

Studies have shown that activities that encourage student interactivity increase learning and learner satisfaction. Viewed through the lens of our own experiences and using the Quality Matters; Rubric we focused on how to incorporate the three types of interactions (student-content, student-student, and student-instructor) into our courses. One instructional designer constructed an undergraduate science course from scratch and the other designer took an existing online PhD-level course on theoretical frameworks and revamped it to meet internal university requirements based on the QM Rubric.



Strategies for Teaching Online

Presenters: Beth Apodaca, Nancy Chartschlaa, Rob Klinger

Overview, background and faculty feedback for the new online course, “Strategies for Teaching Online”. This is a 2-week, asynchronous, fully-online course in Canvas for NMSU faculty and staff who want to know more about how to effectively teach online.


Help Students Own Their Success

Presenter: Kathy Roark-Diehl

This presentation specifically addresses QM Standard 3.5 which state: The course provides learners with multiple opportunities to track their own learning progress. We all know how tough it is to get students to do things in an online course that is not required. This presentation illustrates a practical approach to course design that encourages students to take charge of their own progress and learning in an online course.


Break and Transition

Hospitality Table Open in Milton Hall 185 – Small Conference Room


Session 4

Milton Hall 50 Milton Hall 81 Milton Hall 169 Milton Hall 185J Milton Hall 185 Small Conference

Providing Meaningful Feedback in an Online Classroom: Results from a College Wide Study

Presenters: Amy Collins, Miley Grandjean, Krista MacDonald, Maria Torres

DACC online students have consistently rated instructor responsiveness, feedback, and guidance as the most important online class elements for maximizing the quality of their online educational experience. The Online Teaching Potential (OTP) is a formative assessment tool meant to help improve the effectiveness of online course delivery, and was piloted in several online courses as part of a research study at DACC this past year. We will present our findings on the feedback study and share a variety of ways to provide timely and constructive online feedback to improve learning.

Creating transcripts from narrated PowerPoint lectures using free network services.

Presenter: Richard Oliver

Many of us have our lectures stored as narrated PowerPoint presentations. Also, many of those lectures have no associated transcripts. With the enhanced enforcement of APA rules beginning this semester, the time has come to move in the direction of compliance before it becomes a mini-crises. In this session, we will create a transcript of a narrated PowerPoint presentation using a free network service.


Narration PPT ADA Workshop

Students use of Mobile devices to demonstrate learning in online and hybrid courses.

Presenter: Sarah Balizan

Using Apple Clips as not only a creative tool for students to demonstrate their learning in online and hybrid courses but also using Clips for its built-in readily available accessibility features for online students.  Come to view a variety of student projects and how Apple Clips can be used in online and hybrid courses.


Apple Clips



Demystifying Rubrics

Presenters: Kerry Forsythe, Beth Apodaca

Rubrics can be powerful tools for assessment. Yet, faculty struggles to write effective rubrics or resist using rubrics altogether. In this hands-on presentation, we will look at what is a rubric and their benefits. We will get into the nuts and bolts of writing and discuss what makes a good criterion, how to write performance levels, and how to avoid the common mistakes instructors make when writing rubrics. Throughout the presentation, attendees will be given the opportunity to apply their new knowledge on a sample course.


Online Discussion Do’s and Don’ts

Presenter: Betsy Stringam

Discussions in online courses can be the best part of a course, or the bane.  Good threaded discussions in online classes can bring increased critical thinking, collaboration and engagement in the course and content.  But in many courses, the online threaded discussion is simply flat, with little value for the student or instructor. This session will explore techniques and tips learned over the years for structuring, monitoring, and grading online threaded discussions so that they become a key part of learning, and engagement in your online course and with the course content



Break and Transition

Hospitality Table Open in Milton Hall 185 – Small Conference Room


Evaluation and Wrap Up

MH 185J

Door Prizes (Must be present to win!)


Get the Agenda App

Event Base is a free app that you can download to your smart phone or tablet to access the conference schedule.  Use the following instuctions to get started.

  1. Download the EventBase App for your platform.
  2. Open the app.
  3. Search for “Quality”.
  4. Choose “2018 Quality in Online Education Conference” on Mar 2, 2018 in Las Cruces.
  5. Click on Enter Event.
  6. Explore the schedule, presenters, and location.


Driving directions

For point-to-point directions to the NMSU- Las Cruces campus using Google Maps, just enter your starting location:


A parking permit is required. If you do not have an NMSU-Las Cruces permit, use the Visitor E-Permit system to create a parking pass. Please plan to print your pass prior to your arrival.  There are several parking lots in the Milton Hall area. Visit the NMSU Parking Map for details.


The conference registration and a continental breakfast will be in Milton Hall 185 beginning at 8:00am. Below is a map of the Milton Hall area of Campus.  Visit the Campus Map site for a full map. Please note that the Conference Welcome session will be in the Domenici Auditorium at 9am. Please arrive early to allow time to register and walk to that buliding.

Map of Milton Hall Area

Signs have been posted to help you get between session rooms. Here are diagrams of the portion of Milton Hall that we will be using.

Upper Level

Upper Level of Milton Hall

Lower Level

The Virtual Sessions will be offered live via Adobe Connect.  Below are the instructions for getting set up with Adobe Connect.

Attend Virtual Conference Now

Getting Started in Adobe Connect – Mac/PC

Follow the steps below to successfully attend an Adobe Connect meeting on your computer.

Configure your computer

You can complete steps 1-5 anytime prior to the conference.

  1. Make sure you have a strong internet connection. A hardwired Ethernet connection is recommended, but a strong and fast WiFi/LTE connection will also work.
  2. Update your browser.
    1. On a PC, use the latest version of Chrome (do not use Internet Explorer or Windows 10 Edge browser).
    2. On a Mac, use the latest version Firefox, Chrome, or Safari (on El Capitan 10.11 or macOS Sierra 10.12 you may need to use Firefox).
  3. Install Adobe Adobe Flash
  4. Install the Adobe Connect Meeting App on your computer.
    1. For Windows:  http://www.adobe.com/go/Connectsetup
    2. For Mac: http://www.adobe.com/go/ConnectSetupMac
  5. Run the Meeting Connection Test to test your computer.

To attend a virtual session

After you’ve complete Step 1-5 above, you are ready to join the Virtual Conference Session:

  1. Open Adobe Connect.
    1. Type in http://nmsu.adobeconnect.com/ocip as the Meeting URL and Continue.
    2. Choose Enter as a Guest and provide your name.
    3. Click Enter Room to join the event.
  2. Check your sound. If you cannot hear, you can test your sound by running the Audio Setup Wizard found under the Meeting drop-down menu. This video demonstrates the Audio Setup Wizard.
  3. Your meeting host/meeting facilitator will guide you through any additional steps you may need to take.

Getting Started in Adobe Connect – Mobile

Follow the steps below to successfully attend an Adobe Connect meeting on your mobile device. Note: some features of Adobe Connect may not be available on mobile devices.

  1. Download the Adobe Connect app for your device.
  2. Open the Adobe Connect app.
  3. Type in http://nmsu.adobeconnect.com/ocip as the meeting URL and click Next.
  4. Choose Guest and provide your name.
  5. Click Enter to join the event.

Recorded Sessions

The virtual sessions will be recorded. Check back after the conference to access the recorded sessions.